Terms of Service

Introduction

Overview

Welcome to the Nephrogrit website, operated by Vrind Formulation Private Limited. Throughout the site, the terms “we”, “us” and “our” refer to Nephrogrit and Vrind Formulation Private Limited. We offer this website, including all information, tools and services available from it, to you conditioned upon your acceptance of these Terms of Service.

By visiting our website or purchasing something from us, you engage in our service and agree to be bound by these Terms of Service, including any additional terms and policies referenced here or available by hyperlink. These terms apply to all users of the site, including browsers, customers, merchants and contributors of content. Please read them carefully before accessing or using our website. If you do not agree to all terms, you may not access the website or use our services.

Any new features or services added to the store will also be subject to these Terms of Service. The latest version will always be available on this page; we may update or replace any part by posting revisions here. Your continued use after changes are posted means you accept those changes.

Our online store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to offer and sell our products and services.

Section 1

Online store terms

By agreeing to these terms, you confirm that you have the legal capacity to enter into a binding agreement under applicable law. You may not use our products or services for any unlawful or unauthorized purpose, or violate any applicable laws or regulations while using the service.

You must not transmit worms, viruses, malicious code or other harmful software. A breach or violation of these terms may result in termination of your access to our services, subject to applicable law.

Section 2

General conditions

We reserve the right to refuse service to anyone for any lawful reason and at any time, to the extent permitted by applicable law. You understand that information you submit, excluding payment information, may be transferred across networks and adapted to technical requirements. Payment information is handled securely by payment service providers in accordance with their applicable security and privacy practices.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the service, use of the service, or access to the service or any content on the website without our express written permission. Section headings are included for convenience only and do not limit or otherwise affect these terms.

Section 3

Accuracy, completeness and timeliness of information

Information on this website is provided for general informational purposes. We do not warrant that all information is always accurate, complete or current. Please verify product details, ingredients, directions and other relevant information before placing an order, and consult a qualified healthcare professional where appropriate.

The website may contain historical information, which is provided for reference only and is not necessarily current. We may update website information at any time, but are not obligated to update every previously published statement. You agree that it is your responsibility to monitor changes to our site.

Section 4

Modifications to the services and prices

Product prices may change without prior notice. We may modify or discontinue any part of our service at any time. To the extent permitted by applicable law and without limiting consumer rights, we will not be liable for a modification, price change, suspension or discontinuance of the service.

Section 5

Products or services

Certain products or services may be available exclusively online and may have limited quantities. Returns and exchanges are governed by our Refund & Return Policy. We make reasonable efforts to display product images and colors accurately, but their appearance may vary depending on your device and screen settings.

Product descriptions and prices may be changed at any time without notice. We reserve the right to limit sales to any person, geographic region or jurisdiction where legally permitted. All descriptions, offers and products are subject to availability. Nothing on this website represents that any product is a guaranteed medical treatment or cure. Product information is not a substitute for advice from a qualified healthcare professional.

Section 6

Accuracy of billing and account information

We reserve the right to refuse or cancel an order where permitted by law. Orders may be limited or cancelled in circumstances including suspected fraud, unauthorized transactions or incorrect pricing or product information. If we change or cancel an order, we may attempt to notify you using the email address, billing address or phone number provided.

You agree to provide current, complete and accurate purchase, billing, shipping and contact information and to promptly update your account details so we can complete transactions and contact you as needed.

Section 7

Optional tools

We may provide access to third-party tools that we do not monitor, control or operate. Such tools are provided “as is” and “as available”, without warranties or endorsements from us, to the extent permitted by law. Your use of optional tools is at your own discretion and risk, and is subject to the terms and policies of the relevant third-party provider. Please review those terms before using the tools.

Section 8

Third-party links

Our website may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for examining or evaluating their content, accuracy, policies or practices, and do not warrant or assume liability for third-party materials, websites, products or services. Access third-party websites at your own discretion and review their terms and privacy policies. Questions or complaints about third-party products should be directed to the relevant third party.

Section 9

User comments and submissions

If you submit comments, suggestions or other materials to us, you agree that we may use them to operate, improve and promote our services, subject to applicable law and our Privacy Policy. You are responsible for ensuring your submissions are lawful, accurate and do not infringe another person’s rights. We may, but are not obligated to, monitor or remove content that we reasonably consider unlawful, harmful or in breach of these terms.

Section 10

Personal information

Your submission of personal information through the store is governed by our Privacy Policy. Please review that policy to understand how personal information is collected, used and protected.

Section 11

Errors, inaccuracies and omissions

Occasionally, information on our site may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times or availability. We may correct such information and update or cancel orders if any information is inaccurate, including after an order has been submitted, subject to applicable law and consumer rights.

Section 12

Prohibited uses

You may use the website only for lawful purposes. You must not use it to violate laws or regulations, infringe intellectual property rights, harass or discriminate, submit false or misleading information, transmit malicious code, collect or track another person’s personal information without authorization, spam, interfere with security features, or otherwise disrupt the website or its services. We may restrict or terminate access for conduct that violates these terms, subject to applicable law.

Section 13

Disclaimer and limitation of liability

Except as expressly stated by us, the website and services are provided on an “as available” basis. Nothing in these terms excludes or limits any warranty, liability or consumer right that cannot lawfully be excluded or limited. To the fullest extent permitted by applicable law, we disclaim implied warranties and will not be liable for indirect, incidental or consequential losses arising from use of the service.

Section 14

Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Vrind Formulation Private Limited, Nephrogrit and our affiliates, officers, employees and service providers from third-party claims and reasonable costs arising from your breach of these terms or violation of another person’s rights. This does not limit any rights or remedies that cannot be limited by law.

Section 15

Severability and termination

If any provision of these terms is found unenforceable, the remaining provisions will continue in effect to the extent permitted by law. These terms remain effective unless terminated by you or us. We may suspend or terminate access for a violation of these terms, subject to applicable legal requirements. Obligations and liabilities incurred before termination will survive where their nature requires.

Section 16

Entire agreement and governing law

These terms and the policies posted on this website constitute the agreement between you and us regarding use of the service, subject to any rights that cannot be waived under applicable law. These terms are governed by the laws applicable in India, without limiting any mandatory consumer protections available to you. Any dispute will be handled by the appropriate forum having jurisdiction under applicable law.

Section 17

Changes to these terms

You can review the current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part by posting updates to our website. It is your responsibility to check this page periodically. Continued use of the website following publication of changes constitutes acceptance of the revised terms, to the extent permitted by law.

Section 18

Contact information